The Committee for Student Affairs at Nord University consists of five members. The Board has an external chair, two employee representatives and two student representatives. Members with personal substitutes are appointed for four years, with the exception of the student representatives, who are appointed for one-year terms.
The term of the present committee is 01.01.2024 – 31.12.2027.
All members are bound by confidentiality regarding personal matters they become aware of through their work in the committee, in accordance with the Act relating to universities and university colleges § 4-6.
Members
The chair of the committee is Eilif Nordahl.
The secretaries of the committee are Fredrik Boksasp and Marlene Bjørnbakk.
The committee considers complaints regarding individual decisions, as well as other student-related matters, pursuant to the Act's § 5-1 (1). An individual decision is a decision regarding the rights and duties of one or more individual/s.
Typical examples of complaint matters heard by the committee include:
- Complaints about loss of the right to study
- Complaints about loss of the right to take an exam
- Complaints regarding crediting and exemptions
- Complaints regarding local student admission and prior learning evaluations
- Complaints about formal examination errors
Complaint proceedings
The proceedings are defined by the Public Administration Act, which outlines how a complaint should be managed. For a student who wants to make a formal complaint, it might be useful to bear the following in mind:
- There is most often a 3-week deadline to submitted a complaint.
- The complaint should state what the complaint is about and what the student wants to have changed.
- The complaint should be supported by grounds/reasons.
The complaint should be sent to the faculty or department responsible for the initial decision. The faculty/department will reconsider the issue at hand and may change the decision should it find reason to do so. If the complaint is not successful, this decision may be appealed to committee.
Complaints regarding formal examination errors
- Complaints regarding formal examination errors are regulated by the Act's § 5-2, which stipulates that "A candidate who has taken an examination or test may complain of procedural errors within three weeks of the date when he or she became or should have become aware of the circumstance on which the complaint is based."
- Formal examination errors cover matters that have had an influence on the student's achievement or the assessment thereof. Examples of such errors may be errors in tasks given, the practical carrying out of the exam or other matters related to the evaluation of the student's work.
- If a formal error has occurred, the censorship of the exam in question will be declared void. If possible, a new evaluation should take place. In other cases, a new exam or test may be set up with new examiners. In the case of a potential new assessment or re-assessment, the students will have renewed access to launching complaints regarding the assessment of their grade.
Complaints, with grounds, may be lodged using eDialog.